Privacy at ph45 – A Quick Overview

Six core principles that guide how ph45 handles your personal information.

Data Security First

ph45 uses industry-standard encryption and secure server infrastructure to protect your personal and financial data from unauthorised access at every layer.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by ph45 at any time, in line with the Philippine Data Privacy Act of 2012.

We Never Sell Your Data

ph45 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours — we keep it to run the platform, nothing more.

PDPA Compliant

ph45 fully complies with Republic Act 10173, the Philippine Data Privacy Act of 2012. Your rights as a data subject are respected and protected under this law.

Minimal Collection

We only collect data that is necessary for account management, payment processing, fraud prevention, and regulatory compliance. No unnecessary data collection.

PAGCOR Regulated

As a PAGCOR-licensed platform, ph45 follows strict data handling requirements set by Philippine gaming regulators, adding an extra layer of accountability.

ph45

ph45 keeps your data as safe as the walls of Intramuros — built to protect what matters.

1Introduction

ph45 ("we", "us", "our") operates the online gaming platform available at ph45.best and its associated mobile applications. We are committed to protecting the privacy and personal data of every player who uses our platform.

This Privacy Policy explains how ph45 collects, processes, stores, and shares your personal data. It applies to all users of the ph45 website and app, including registered players, visitors, and anyone who contacts our support team.

This Policy is governed by Republic Act No. 10173, the Philippine Data Privacy Act of 2012 (PDPA), and its Implementing Rules and Regulations. ph45 is registered with the National Privacy Commission (NPC) as required under Philippine law.

By registering a ph45 account or using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here.

2Personal Data We Collect

ph45 collects the following categories of personal data, limited to what is necessary for the purposes described in this Policy:

2.1 Account & Identity Data

  • Full legal name
  • Date of birth (to verify you are 21 years of age or older)
  • Mobile number and email address
  • Government-issued ID details (for identity verification)
  • Profile username and account password (stored in hashed form)

2.2 Financial Data

  • GCash, Maya, or other e-wallet account numbers linked to your ph45 wallet
  • Bank account details provided for withdrawal (BDO, BPI, UnionBank, etc.)
  • Visa/Mastercard card number (last four digits only — full card numbers are not stored by ph45)
  • Transaction history: deposits, withdrawals, bet amounts, winnings

2.3 Gaming & Behavioural Data

  • Betting history and game logs across all products (sports betting, Tongits, casino, fishing games)
  • Session duration, login timestamps, and active game time
  • Responsible gaming tool settings (deposit limits, self-exclusion status)
  • Bonus and promotion claim history

2.4 Technical Data

  • IP address and geolocation (city/region level)
  • Device type, operating system, and browser version
  • Mobile network or ISP name
  • Cookie identifiers and session tokens (see Section 7)

2.5 Communication Data

  • Messages sent to ph45 customer support via live chat, email, or in-app contact forms
  • Survey or feedback responses if you choose to participate
ph45 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, unless specifically required by law for identity verification purposes.

3How We Collect Your Data

ph45 collects personal data through the following channels:

  • Direct from you: When you register an account, fill in your profile, deposit funds, place bets, contact support, or submit verification documents.
  • Automatically: Through cookies, server logs, and analytics tools as you browse and interact with the ph45 website and app.
  • From payment providers: GCash, Maya, banks, and card processors may share transaction confirmation data with ph45 to reconcile your wallet balance.
  • From identity verification services: Third-party KYC (Know Your Customer) providers may return verification outcomes to ph45 when you submit documents for account verification.
  • From PAGCOR or legal authorities: In limited circumstances, regulatory or law enforcement agencies may share information with ph45 as part of a formal compliance or investigation process.
ph45

ph45 handles your data with the same care Filipinos put into preserving heritage — thoughtfully and responsibly.

4Why We Use Your Personal Data

ph45 processes your data only for lawful, specified, and legitimate purposes. The table below summarises the main uses:

Purpose Data Used Legal Basis
Account registration & management Identity, contact data Contractual necessity
Age & identity verification (KYC) ID documents, date of birth Legal obligation (PAGCOR)
Payment processing Financial data, transaction history Contractual necessity
Fraud prevention & AML compliance Financial, behavioural, technical data Legal obligation
Game delivery & bet settlement Gaming data, account data Contractual necessity
Responsible gaming monitoring Behavioural data, RG tool settings Legal obligation / legitimate interest
Customer support Communication data, account data Contractual necessity
Platform improvement & analytics Technical, behavioural data (anonymised where possible) Legitimate interest
Promotional communications (opt-in only) Contact data, gaming preferences Consent
ph45 will never use your personal data for purposes that are incompatible with the ones listed above without first obtaining your explicit consent.

5Who We Share Your Data With

ph45 does not sell your personal data. We share data only with the following categories of third parties, strictly on a need-to-know basis and under contractual data protection obligations:

5.1 Payment Processors

GCash, Maya, GrabPay, Coins.ph, banks, and card networks receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and Philippine financial regulations.

5.2 Identity Verification (KYC) Providers

ph45 uses third-party KYC service providers to verify government-issued IDs and confirm player identities. These providers receive only the document data needed for verification and are contractually bound to delete it after processing.

5.3 Technology & Infrastructure Partners

Cloud hosting providers, content delivery networks, and cybersecurity service providers may process technical data as part of platform operations. All such providers are vetted for PDPA-equivalent data protection standards.

5.4 Regulatory Authorities

PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine regulatory bodies may receive player data when required by law, regulation, or a formal legal order. ph45 will notify affected players of any such disclosure where legally permitted to do so.

5.5 Game Content Providers

Third-party game providers who supply content for the ph45 platform (e.g., casino game studios) may receive anonymised session data for licensing compliance and game performance monitoring. They do not receive personally identifiable information.

6Data Retention

ph45 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to longer retention periods required by law:

  • Active account data: Retained for the duration of your account plus 5 years after closure, in line with PAGCOR record-keeping requirements.
  • Financial transaction records: Retained for 10 years from the transaction date, as required by Philippine anti-money laundering regulations.
  • KYC documents: Retained for 5 years from account closure or last transaction, whichever is later.
  • Support communications: Retained for 3 years from the date of the interaction.
  • Technical/log data: Typically retained for 12 months, then anonymised or deleted.

When retention periods expire, ph45 securely deletes or anonymises your personal data so it can no longer be linked to you.

7Cookies & Tracking Technologies

ph45 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website.

7.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These handle login sessions, wallet state, and game connectivity. You cannot opt out of essential cookies without stopping the use of ph45.
  • Analytics cookies: Help ph45 understand how players navigate the platform so we can improve it. Data collected is aggregated and anonymised where possible.
  • Preference cookies: Remember your language settings, notification preferences, and responsible gaming tool configurations.
  • Security cookies: Detect unusual login patterns and protect against CSRF attacks and session hijacking.

7.2 Managing Cookies

You can manage non-essential cookies through the cookie settings panel accessible via the banner displayed on your first visit to ph45. You can also adjust browser settings to block or delete cookies at any time, though this may affect platform functionality.

ph45 does not use advertising or retargeting cookies from third-party ad networks. We do not serve personalised advertising based on your ph45 activity on external websites.
ph45

From Subic Bay to your inbox — ph45 only reaches out when you want us to.

8Data Security

ph45 takes the security of your personal and financial data seriously. We implement the following technical and organisational measures to protect it:

  • TLS/SSL encryption: All data transmitted between your device and ph45 servers is encrypted using TLS 1.2 or higher.
  • Password hashing: Account passwords are stored using strong one-way hashing algorithms. ph45 staff cannot read your password.
  • Two-factor authentication (2FA): Available for all player accounts as an additional login security layer.
  • Access controls: ph45 staff access to player data is restricted on a strict need-to-know basis, with access logs maintained and reviewed regularly.
  • Intrusion detection: Automated systems monitor for unusual login patterns, large withdrawals, and other anomalies that may indicate a security incident.
  • Regular security audits: ph45 undergoes periodic penetration testing and security assessments by qualified third-party firms.

In the event of a data breach that poses a risk to your rights and freedoms, ph45 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the PDPA.

9Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by ph45. To exercise any of these rights, contact our Data Protection Officer at the details in Section 13.

Your Data Rights at ph45

These rights are guaranteed under the Philippine Data Privacy Act of 2012. They apply to every ph45 player.

Right to Access

Request a copy of the personal data ph45 holds about you, including what it is, where it came from, and how it has been used.

Right to Rectification

Request correction of inaccurate or incomplete personal data. You can update most account details directly in your ph45 profile settings.

Right to Erasure

Request deletion of your personal data where ph45 no longer has a lawful basis to keep it, subject to legal retention requirements.

Right to Object

Object to specific types of data processing, particularly processing for direct marketing or profiling purposes based on legitimate interest.

Right to Portability

Receive a copy of your personal data in a commonly used, machine-readable format so you can transfer it to another service provider if you choose.

Right to Lodge a Complaint

If you believe ph45 has mishandled your data, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.

10Children's Privacy

ph45 is strictly for adults aged 21 and above in accordance with PAGCOR regulations. We do not knowingly collect personal data from anyone under 21 years of age. If ph45 discovers that an account was created by a minor, the account will be immediately suspended, any associated funds will be reviewed in accordance with applicable regulations, and any personal data collected will be deleted as permitted by law.

If you are a parent or guardian and believe your child has created a ph45 account, please contact our support team immediately at support@ph45.best so we can take prompt action.

11International Data Transfers

ph45's primary data processing infrastructure is located within the Philippines. In limited circumstances, some technical services (such as cloud infrastructure or cybersecurity tools) may involve data processing in other countries.

When such transfers occur, ph45 ensures that appropriate safeguards are in place — including standard contractual clauses and due diligence on the data protection standards of the receiving country — consistent with the requirements of the Philippine Data Privacy Act and its implementing regulations.

Your core gaming and financial data is stored in Philippine-based data centres and is not routinely transferred outside the country.

ph45 does not transfer player financial data (GCash/Maya/bank details, transaction history) to any entity outside the Philippines except where required by an international regulatory request supported by a formal legal instrument.

12Updates to This Privacy Policy

ph45 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page.
  • Send a notification to your registered mobile number or email address describing the nature of the changes.
  • Display a prominent notice within the ph45 app for a minimum of 14 days following the update.

Continued use of ph45 following notification of updates constitutes your acceptance of the revised Policy. If you disagree with any changes, you may close your account and request deletion of your data (subject to legal retention requirements) by contacting support.

13Contact Us & Data Protection Officer

ph45 has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act. If you wish to exercise any of your data rights, ask questions about this Policy, or report a data privacy concern, you can reach us through the following channels:

  • Email (general support): support@ph45.best
  • Email (privacy & DPO): privacy@ph45.best
  • Live chat: Available 24/7 through the ph45 website and mobile app
  • FAQ: Visit our FAQ page for common questions

ph45 aims to respond to all data rights requests within 15 business days of receipt, as required under the PDPA. Complex requests involving large volumes of data may take up to 30 days, in which case we will notify you of the extended timeline.

If you are not satisfied with ph45's response to your privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines at privacy.gov.ph.

Related ph45 Policies

This Privacy Policy works alongside our other platform policies. Know your rights across the board.

Terms and Conditions

The rules governing your account, bets, deposits, and use of the ph45 platform. Read before you play.

Read T&C

Responsible Gaming

Tools and guidance to keep gaming enjoyable and within your personal limits. Available to all ph45 players.

Read Responsible Gaming

FAQ

Quick answers to the most common questions from Filipino players about accounts, payments, and more.

Visit FAQ

Your Data is Safe at ph45. Ready to Play?

ph45 handles your personal information with transparency and care. Register an account and experience the Philippines' most trusted online gaming platform.

21+ only  ·  PAGCOR Licensed  ·  PDPA Compliant